Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Assertive Outreach Worker

Salary: £19,600 per year (full time equivalent £24,500)

Hours: 30 hours per week

Contract type: Permanent

Location: Bath

Additional information:

• Flexibility to work early morning/evenings and occasional weekends
• Participate in on-call rota (approximately 1 in every 4 weeks, £100 a week when on-call)
• A valid UK driving license and access to own vehicle - business insurance will be required for roles involving travel for work

The Role:

As an Assertive Outreach Worker, you will contribute to delivering a top-tier, person-centred outreach service to individuals experiencing rough sleeping in Bath. Your role will involve implementing a locally agreed-upon approach aligned with the No Second Night Out initiative. As a member of our team, you will conduct outreach and hot spot visits throughout the local area to identify individuals experiencing rough sleeping and provide them with the necessary support and services tailored to their immediate needs, this will involve some early mornings/evenings alongside occasional weekend outreach sessions.

Please note, that this role will require some flexibility and being able to walk a number of miles in all weather conditions.

Responsibilities include:

• To undertake assertive outreach and hot spot visits across the locality area including during unsocial hours, maintaining a regular street presence
• Carry our risk and needs assessments with identified rough sleepers to secure access to services which are suitable for their immediate needs
• Work within No Second Night Out guidelines when working with those new to the streets
• To recognise indications of substance misuse, mental health needs, personality disorders, and behavioural issues and make appropriate referrals to relevant agencies
• Maintain complete, accurate and up-to-date client records using our client record system

Qualifications / Requirements:

• A valid UK driving license and access to own vehicle - business insurance will be required for roles involving travel for work
• Experience working with vulnerable adults and/or people with complex needs

There are many great reasons to join our team!

• Great opportunities for career development and free monthly training sessions from experienced facilitators
• Wellbeing related support / advice, and up to 6 free counselling sessions through our Employee Assistance Programme
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment
• 30% staff discount at Julian House charity shops
• 20% staff discount at Julian House bike workshops
• A generous and competitive pension scheme
• Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• 6 weekly reflective practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about this role, please get in touch with the recruitment team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!