Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

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Job Role: Hostel Support Worker - Mornings only

Salary: £9,296 per year (full time equivalent £23,240)

Hours: 15 hours per week

Contract type: Permanent

Location: Bath

Additional information:

• ​Shifts are Monday to Friday, 08:00 - 11:00 AM
• ​First responder duties, £20 per night

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The Role:

We are a fun dynamic team who strive to provide a quality person centred service to some of the most vulnerable people in society. Manvers Street Hostel is a busy move on hostel for rough sleepers in Bath and North East Somerset. We deliver 24 hour support, 365 days a year, to help former rough sleepers out of homelessness.

We are recruiting for a Hostel Support Worker to work 3 hours a day across the week, Monday to Friday.

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Responsibilities include:

• Give clients advice, information and provide an enabling service to they can access the appropriate services.
• Ensure all clients are provided with a high-quality person-centred service.
• Maintain client records that they are accurate and fully updated using our client record system.
• Responsible for day-to-day health and safety and the safe running of accommodation projects, including liaison with external contractors.
• Be a positive member of the Manvers Street Hostel team and work in close partnership with colleagues and all the relevant external agencies.

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Qualifications / Requirements:

• Empathy and understanding of the needs of Julian House clients.
• Good communication skills to build up relationships with clients and external agencies.
• Understanding of the causes of homelessness and social exclusion.

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For the full job description please click here

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There are many great reasons to join our team!

• Great opportunities for career development and free monthly training sessions from experienced facilitators
• Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
• 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment
• 30% staff discount at Julian House charity shops
• 20% staff discount at Julian House bike workshops
• A generous and competitive pension scheme
• Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• 6 weekly Reflective Practice sessions from objective, external facilitators

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Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.

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DBS Checks

​We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

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Get in touch

If you have any questions about Hostel Support Worker role, please get in touch with the team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

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Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!