Project Co-ordinator sought to source and work with young volunteers aged 18 to 25

This Young Volunteers project is a pilot funded by the Community Transport Association and Department of Transport to tackle loneliness through Community Transport. The role will be based in Swan’s Radstock office but some hybrid working and travel around the county will be expected.

Swan is an independent charity and Swan’s Transport service has been running for over 20 years. It operates using a team of around 30 volunteer drivers with their own cars to transport older people and the disabled who are generally on low incomes and unable to afford taxis or to access buses. Our passengers are taken to medical and other appointments, to see family or friends or to go shopping, attend day centres or other social activities. Swan also runs regular Cuppa and Chat events bringing together some of our isolated and lonely passengers.

The Role

This would suit an organised person with good communication skills who has some experience of young people in this age range. Good telephone manner, IT and social media skills are required. Experience of working with volunteers and an awareness of loneliness affecting young people and others would be helpful.

Key Responsibilities

Sourcing, inducting and managing lonely or isolated young people willing to become volunteers with Swan’s Community Transport service – as drivers, companions for support in a minibus, or helping to host Cuppa and Chat sessions
Working alongside Swan’s other transport staff to co-ordinate journey bookings using these volunteers
Liasing with the local centres of further education and other organisations in Bath and North East Somerset
Providing a warm welcome and creating a team spirit within the young volunteers and encouraging them to work together when possible.
Social media and PR around this project
Taking part in regular supervision sessions
Providing monitoring information required by the funder
Taking part in peer networking sessions organised by the funder
Keeping clear records
Providing progress reports
Participating in staff meetings
Organising surveys to gather information
Operating transport software as required
Attending occasional events