We have an exciting opportunity to join our team as a Service Delivery Administrator based in Bristol supporting our Support Work and Helpline teams. Administrators are a valuable and key role within Somerset and Avon Rape and Sexual Abuse Support (SARSAS), providing administrative support to ensure the smooth running of our services. Responsibilities will include administrative processes, database management and general day to day office administration.

You will have relevant office and administration based skills and experience, including creating and managing a wide range of administrative processes and data bases. You will have strong organisational skills with the ability to manage multiple tasks whilst retaining an attention to detail. You will be able to work well on your own initiative as well as enjoying being part of a team.

This is an interesting and rewarding role within a busy environment and so you will be resilient under pressure and adaptable. A substantial part of this role involves communication with both clients and professionals. You will be a confident in communicating by telephone in a professional yet supportive manner with the ability to maintain professional boundaries.

About SARSAS

SARSAS exists to relieve the trauma and distress and help rebuild the lives of survivors who live in Somerset, Bristol, South Gloucestershire, North Somerset and BANES, who have experienced any form of sexual violence, at any point in their lives.
SARSAS also campaigns and raises awareness about rape and sexual violence to change the narrative about sexual violence and to enable survivors’ voices to be heard. Partnership work with a range of agencies locally and nationally is a priority to enable social change.
SARSAS works to feminist principles: this underpins both what our service is and how it is run. Our work is guided by a trauma-informed approach which understands how traumatic experiences can impact on survivors and keeps an awareness of their effects at the forefront of our approach to support.

SARSAS values diversity and welcomes applicants from all sections of the community; especially from minority groups/groups with a protected characteristic such as BAME, who are currently under-represented. We are a Disability Confident Committed Employer. Our current premises are wheelchair accessible.

The post is subject to an enhanced DBS (CRB) check and open to women only (exempt under the Equality Act 2010 Schedule 9, Part 1).

Job title: Service Delivery Administrator

Salary: £21,719 per annum

Hours: 37 hours per week (some evening and weekend work may be required)

Responsible to: Service Delivery Administration Co-ordinator

Based: Bristol

Pension: Employer pension contribution of 5%

Annual leave: 27 days plus bank holidays

Contract: Permanent

Please see our full Service Delivery Administrator – Job description and person specification and to apply please complete our Service Delivery Administrator Application Form (1) and Service Delivery Administrator E&D form and email to recruitment@sarsas.org.uk

Closing Date:             11.30pm on Wednesday 23rd February 2022

Interview Dates:       Wednesday 9th and Thursday 10th March 2022