Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Domestic Abuse Casework Coordinator

Salary: £22,440 - £23,812

Hours: 37.5 hours per week

Contract type: Permanent

Location: Bath

Additional information:

On-call (1 in 4 weeks), £100/week when on-call
This is a female-only role

The Role
The successful Casework Coordinator will have excellent communication skills, a welcoming personality and the ability to adapt to unexpected situations. You will be providing comprehensive, holistic needs assessments, support planning for survivors of domestic abuse.Responsibilities include:
Complete needs assessment/risk assessment for clients leading to the delivery of full support plans which meet individual client need.
Track and monitor support delivered and its impact through review and use of outcome tools.
Give clients advice, information and provide an enabling service so that they can access appropriate services.
Responsible for ensuring that rent and service charge payments are made and recorded in respect of named clients.
Arrange and lead regular house meetings, keeping detailed records of all issues raised by the clients.
To prepare rooms for intakes quickly and efficiently, enabling new referrals into the service – this will include task such as clearing and cleaning rooms.
Support clients to move into and out of refuge accommodation.Qualifications / Requirements:
A valid UK driving license and access to own vehicle – business insurance will be required for this roles as it involves travel for work
Experience working with vulnerable adults and/or people with complex needs
Understanding of the nature of domestic violence, and the impact it has on survivors and their children